BLOGS

Do Something!

Do Something!

The odd-even arrangement for private cars on Delhi roads has brought appreciation from some quarters for the authorities “doing something” about pollution on the roads. This is in line with a popular admonishment we have heard often in many other contexts – “Don’t just stand there; Do something.” So, the Delhi government has done something. Governments work on the premise that inaction on their part will be swiftly and vehemently punished. They...

Go Forth, and Do Training!

Go Forth, and Do Training!

I was describing my training programme on “Fostering a Product Management Mindset” meant for leaders in a technology company to my friend. It is not a Product Management course, I explained, but a set of tools for leaders to ensure that everyone in the company is thinking of products as the ‘crown jewels’ of the company, and so, they must never be sold short. My friend asked, “So, do you think they will really go back, and apply all that you tell...

Kids Play Start-Ups

Kids Play Start-Ups

We have seen this at all our homes. Kids, about 5-6 years old, get their toys together and play ‘House, House’. The kids’ play is loosely based on what they have seen adults do at their respective homes. It is always a pleasure to watch them play. Elders at home will do well not to intrude unless necessary because when left alone, kids are at their real best. They quickly learn to ignore the presence of others around them, and slip easily into self-declared...

Dilemmas

Dilemmas

It was impressive to learn that this company placed a lot of trust in their employees to behave responsibly in planning and undertaking IOTs (Inter-Office Travels) only when necessary. As a policy across all 54 countries where this European company operates, this has been a big draw for employees, who have been voting this as a 'Great Place To Work' for many years now. Against this background, came an out-of-whack comment by the Head of Audit & Compliance:...

You could be the 100th Monkey!

You could be the 100th Monkey!

Ken Keyes, Jr. a personal growth author and lecturer, in his book, “The 100th Monkey” narrates an interesting social experiment conducted in 1952 on monkeys (Macaca Fuscata) on the Japanese island of Koshima in the South Pacific. Scientists dropped sweet potatoes on the sand for the monkeys to collect and eat. The monkeys loved the taste of the raw sweet potatoes, but did not like the sand and dust that stuck to them. One female monkey (named Imo)...

The Delhi Lessons

The Delhi Lessons

Everybody is stunned by the massive victory that AAP has had in Delhi. This kind of a sweeping majority is not possible, unless every citizen who voted, irrespective of caste, age, social background, education, income group or religion, voted for the winning party (AAP). This can happen only if all of them, however different otherwise, were driven to alignment by a coherent set of issues. The press and TV reports analysing the results seem to indicate...

Nobody 'GETS' Justice

Nobody 'GETS' Justice

A juvenile gets away because the law permits only so much punishment for a 16-year old, however heinous the crime he commits. A movie star walks free for lack of evidence in a case where he was arrested for running his car over sleeping pavement dwellers. A few months ago, a Chief Minister of a state was reinstated after the law took its own course and acquitted her in a corruption scandal. The media, social networks and opinions on the street were...

Increment Karma

Increment Karma

I recall a customer for whom we had done everything possible, met all his demands and made a proposal that we thought completely fits all his requirements. The customer acknowledged as much and the purchase order was going to come any day now. And then we waited for weeks and weeks, and I found my salesman going repeatedly to the customer place, only to come back empty handed. So after a few weeks of this rigmarole, I rang up the customer and said,...

The Totem-pole of Goodness

The Totem-pole of Goodness

We were inching along Outer Ring Road in slow moving traffic, and there was a loud bang. A car rammed into the rear bumper of our car, denting it badly. The lady had the good grace to move over to the side of the road, and apologize profusely. She was obviously shaken, and I took her name and number and told her to go along, and drive carefully. Even as a crowd was collecting around us, not traumatizing her further by not discussing modalities of...

Your Customer is Not a Moron

Your Customer is Not a Moron

A friend narrated this story about a psychiatrist who, on a weekday, was waiting for patients in his clinic. A middle-aged man and a young woman walked in, and the doctor perked up. However, his visitors’ request left him dumbfounded. “Doctor, we have a simple request. We want you to watch us making love.” The doctor blurted out, “Here?” The patient left no doubt in the doctor’s mind by replying, “Yes, Doctor. Here, in your office, in your presence.”...

Participants of NIIT Leadership Summit

NIIT Leadership Summit Participants

Excellent hold on the subject & made it interesting. Very...

Coaching Testimonial

Director – Technology, AQR Inc., NY

As a technologist, graduating from being a successful individual...

"Bottle Necks" or self-made "Blocks"

22 September 2015

Richa Dubey Director Human Resources, Praxair India...

Complex Vs complicated

28 September 2015

      by M S Jayaraman ‘Complex’ is a nice...

Are you a Krono or a Kairo?

28 September 2015

      by M S Jayaraman In every house hold...

To Sell is Human by Daniel Pink

To Sell is Human by Daniel Pink

23 September 2015

In all my experience in Sales, I have always been amused...